Here is the Scenario of the incident happened with Harvey Norman Furniture. As a consumer I would like to know the honest opinion of you all.
Me & my husband bought a very beautiful apartment. As every excited couple we kept thinking about decorating our home. We started our weekend trip to different furniture stores to buy a lounge with having pre-defined budget set. After 2 months of intensive search finally we gave our heart to the Lounge we saw in Harvey Norman Auburn. Lounge was beautiful & within our range. Price 99 including delivery
The delivery man told my husband that it won’t fit in the lift. So my husband suggested him to take it through stairs. The delivery man said that he can take it through stairs but there are risks involved. My husband was ready for that but delivery guys didn’t want to put an extra effort and so they told that we have to pay any extra 0 in cash for getting sofa in my home through balcony.
My husband called Customer service requesting that we have already paid for delivery and it’s their responsibility to get the sofa to our place but they were less than helpful saying we have to pay 0 to get sofa. After this incident as any normal person I really got frustrated with them because before few days only we order the King size mattress and the delivery man brought it through stairs. So I straight away send them a emails saying the following lines:-
We are not going to pay any extra money and that if you didn’t resolve our matter I will get you to Consumer affairs and if not I know how to take care of you.
Next day I called their customer service. I told the lady that it was their responsibility to get the sofa to our place & she told me that it’s in there Term & Condition stating that if the product doesn’t fit it’s the customer responsibility.
Funny Condition but with a loophole :- I agree if it doesn’t fit in my house it’s my responsibility but if it doesn’t fit in my area or lift or stairs or country is that my responsibility too. No it’s not for clear. Rather than solving my problem she kept saying that I send them very threatening email as if I was threatening to kill them. No I was not; I did threaten them with consumer affairs. She was not helpful and so I told her that I need to speak to their manager. I realise that there was no point in getting angry and that I should calm down. In my heart I was very positive that manager will understand my problem and sure will get some solution.
I receive the call from Franchisee Manager. I was very hopeful till the time manager told me that he is cancelling my order and he don’t want to do business with people like me. He told me that I was threatening his staff and him. Funny he kept saying that rather than mentioning anything about my lounge delivery. I apologise saying him that anybody will get angry in my situation. I told him that the delivery man said that it can be taken through stairs but according to him the delivery man said that it can’t be even taken through stairs. Finally they cancel my order.
My mistake was that I got angry but why? If they would have done their job properly in the first place this wouldn’t have happened. Such Waste of time and we now have to start all over again.
After few days passed from this incident, my mind was still not at peace. So I decided to call two different Harvey Norman stores.

Store 1 :-
I told the Sales rep that I’m interested in buying that lounges online but I have few concerns regarding the delivery.
The sales rep first offered me the free delivery included in the price of lounge.
I told that we don’t have any lift in our apartment and the only way is through stairs. We live on the top floor of the building.
Sales rep was very kind and said to me that he will send an extra delivery man’s (in total 4) so that they can take it up to stairs & also said that he will charge an extra for 2 extra men’s effort.
I was really happy to know that it will only cost me as compared to 0.

Store 2 :-
I told the Sales rep that I’m interested in buying that lounges online but I have few concerns regarding the delivery.
I told that we don’t have any lift in our apartment and the only way is through stairs. But I guess that the lounge won’t fit in our stairs either. So is it possible for you to get it through balcony
Sales Rep was 100% sure that my lounge can go through Stairs & will cost for delivery, but I kept insisting saying that what if it doesn’t?
I said again that they can use crane and put it in my balcony.
As sales rep was not sure he confirmed it with his manager & said to me it’s impossible to use crane to lift lounge to top floor & advise me that he can send delivery man to ensure that it will fit in our stairs.
Still is way cheaper than 0.

Anyways I have already forgiven People from Harvey Norman AUBURN but it’s for sure I’m not going to their store again.

Technorati Tags: amp, apartment, balcony, budget, consumer affairs, customer service, delivery man, extra money, few days, furniture stores, harvey norman, heart, honest opinion, intensive search, king size mattress, loophole, sofa, stairs, weekend trip

Okay my family likes to go out on little one day outings to state parks and cook out. My only issue with it is that the food is starting to get a bit boring. So I’m going on the search for more food to use during these things.

So far we’ve used:
hot dogs (we always use these with the main food pretty much)
hamburgers
couple types of steak (new york strip..can’t remember what the other)
salmon
shrimp

The only restrictions are:
it can not be huge (small grills at parks)
has to cost under (main course excluding hot dogs)
feed 3-4 people
relatively easy to get
no bratwurst (no one really likes it)

So far the only things I can think of are other types of fish (don’t know what kind), ribeye steaks (but are expensive and going over budget), and stuff like smoke sausage.

Useful things like different marinades/sauces for steak/fish are good too as long as it isn’t something that needs to set for days (2-4 hours chill time is about all it’ll get unless we make the night before).

Any suggestions and information are greatly appreciated, thanks!
I forgot to say we’ve used chicken too oops.

I’m liking the fajita idea so far. Ribs are a good idea but that seems too hard to do. I never thought of pork chops either so that’s another good one.

Technorati Tags: bratwurst, budget, chill time, couple types, day outings, grills, hamburgers, hot dogs, new york strip, pork chops, ribs, salmon, sauces for steak, shrimp, smoke sausage, state parks, steaks, types of fish

Have you been to any nice wedding receptions in the Detroit-Metro area that cost under 00? We are planning our wedding from Japan right now, so we can’t go around to search for a venue until May but want a head start. Brides.com, Theweddingchannel.com, and TheKnot all have very few venues in detroit to choose from online. I contacted the Roostertail, downtown hotels, a couple boats and a couple golf clubs… but its way too expensive. We need to spend less than 50 per person. Please Please PLEASE send me some indoor reception ideas that will work for a guest list of 100 people… within a budget. If we can’t find a reasonable price for a reception we will have to do a destination wedding in Jamaica without family and friends…which isn’t bad at all, we just want to figure out if there is a way we could include family and friends by having the wedding in Detroit. We attend a beautiful church, so the actual wedding ceremony will be taken care of at no cost.

Technorati Tags: beautiful church, boats, brides, budget, destination wedding, detroit metro area, family and friends, golf clubs, head start, hotels, indoor reception, jamaica, japan, reception ideas, venue, wedding ceremony, wedding receptions

I am searching for my father and I am on a budget at this time. I only have so much information about him.

Technorati Tags: budget